Privacy Policy

This Privacy Policy explains how HairTruth (“we”, “us”, “our”) handles your information when you use hair-truth.com and buy our digital guide.

1. Information we collect

• Email address, which you provide at checkout, so we can deliver the guide.
• Order details: your payment reference and order status from our payment gateway.
• Technical logs: when you download the guide we record the time, IP address, and browser (user-agent) to protect against abuse and keep records of delivery.

2. How we use your information

• To deliver the guide (download link and email).
• To provide customer support and respond to your queries.
• To keep records of orders, downloads, and emails for our own accounting and security.

3. Payments

Payments are processed by a secure third-party payment gateway. Your card and banking details are handled directly by that gateway under its own privacy policy. We never see or store your full payment details.

4. Service providers

We use trusted third-party service providers to run the service, including payment processing, secure file storage, and email delivery. They process your data only on our behalf, and only as needed to provide the service.

5. Data retention

We keep order and delivery records for as long as needed for accounting, legal, and support purposes. You may ask us to delete your personal data where we are not required to keep it.

6. Cookies

The Site uses only the minimal cookies/storage required to function. We do not use advertising cookies on the Site itself.

7. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us.

8. Contact

For any privacy request, email us at hairtruth.cs@gmail.com, or reach us via our Contact page.